Privacy Policy

The following sets forth the Privacy Policy (“Privacy Policy”) of Hometown Telecom, BA Telecom, and their Affiliates (collectively, “IndiaLD,” “we” or “us”), and is incorporated into Hometown Telecom’s Terms of Use, available at [insert URL link to Terms of Use], and IndiaLD’s Terms of Service, available at [insert URL link to Terms of Service]. For purposes of this Privacy Policy, “Affiliates” means any entity that directly or indirectly controls, is controlled by, or is under common control with Hometown Telecom or BA Telecom, where “control” means the ownership of, or the power to vote, at least ten percent (10%) of the voting stock, shares or interests of such entity.

1. Purpose of Privacy Policy

Your privacy is important to IndiaLD. Accordingly, IndiaLD provides these policies so that you understand how IndiaLD collects, uses and, in certain circumstances, discloses the information that you provide and/or that is automatically provided to IndiaLD as a result of your visiting and using the IndiaLD.com web site (the “Web site”). This Privacy Policy also explains the steps IndiaLD has taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Web site or purchasing any IndiaLD product or service via the Web site or by telephone, you accept the practices described in this Privacy Policy. IndiaLD is not responsible for the content or privacy practices on any third party web site that may be linked to or from the Web site.

Any questions regarding this Privacy Policy should be directed to:

Attn: Privacy Policy Officer
BA Telecom (IndiaLD)
1550 Scenic Ave
Costa Mesa, CA 92626
Email: support@indiald.zendesk.com

2. How Information is Collected

IndiaLD collects information from and about you in several different ways via the Web site or by telephone.

• Registration and Ordering. Before using certain parts of the Web site or purchasing products or services, you must complete an online registration form or provide certain information to IndiaLD’s telephone representatives. During registration (whether via the Web site or by telephone), you will be prompted to provide to IndiaLD certain personal information, which may include, but is not limited to, your name, billing address(es), phone number, email address, and credit card number. This personal information is used for billing purposes, fulfilling your orders, and communicating with you about your order and the Web site, and for marketing purposes. If IndiaLD encounters a problem when processing your order, it will use your personal information to contact you.

• User Submissions. Certain locations of the Web site may permit you to enter your email address and other contact information to receive further information about IndiaLD or for other purposes. Your submissions for these purposes are completely voluntary, so you have a choice whether to participate and disclose information to IndiaLD. Should you choose to submit information in response to these requests, IndiaLD may collect and use your name, email address, geographic location and other information submitted on the Web site to market IndiaLD’s (including Affiliates’) products and services.

• Automatically Generated and Collected Information. In addition to information that you volunteer as described above, the Web site utilizes technologies to collect information and track your user experience. IndiaLD will use this information to improve the Web site and user experience. In addition, the Web site automatically recognizes the Internet URL from which you access the Web site and may also log your Internet protocol (“IP”) address (which may indicate the location of your computer on the Internet), Internet service provider, destination and duration of telephone calls made using the IndiaLD service, and date/time stamp for system administration, order verification, marketing, and system troubleshooting purposes.

• Age. IndiaLD respects children’s privacy and will not knowingly or intentionally collect personal information from children under age 13. As stated in the Terms of Use, you have represented and warranted that you are at least 18 years of age or using the Web site with the supervision of a parent or guardian. If you are under the age of 13, do not, under any circumstance, submit any personal information to us and always rely on a parent or guardian to assist you.

Generally, IndiaLD collects the above information for the following purposes: (i) to improve your experience on the Web site; (ii) to improve the products and services that IndiaLD sells to consumers; (iii) to communicate with you regarding the Web site ; (iv) to market and sell products and services to you and send you information about special offers; (v) to contact you about products or services you have purchased from IndiaLD; (vi) to respond to your inquiries; (vii) to manage and develop our business and operations, administer accounts, and collect and process payments; and (viii) if you sign up for text messaging or provide your mobile phone number for this purpose, we will use your mobile number to communicate with you about your account and to send marketing text messages to you. In the event IndiaLD uses your email address to communicate with you, it will provide you with the option to unsubscribe or opt out of future emails. Please note that IndiaLD may have to communicate with you about product or service orders that you choose to place. You cannot opt out of receiving order-related emails. If you no longer want to receive text messages for which you had previously signed up, you can follow the opt-out instructions included in every text message.

IndiaLD will not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that: (1) IndiaLD uses third parties to perform specific functions on its behalf and it must disclose information to help those parties perform their services (for example, IndiaLD would disclose your name, address and phone number to a commercial carrier such as Federal Express or UPS in order to deliver a physical product that you order); (2) IndiaLD must disclose your name and credit card number and information to financial services and credit card processing companies in order to process your orders; (3) IndiaLD may be required to disclose such information in response to a legal process, order or investigation (for example, a subpoena or court order); (4) IndiaLD may disclose personal information where disclosure is necessary to protect its legal rights or to protect itself or others (for example, in order to reduce the risk of fraud or illegal activities); (5) IndiaLD may share such information amongst the Affiliates for the purpose of marketing products and services to you; and (6) IndiaLD may acquire, merge with or be acquired by another company or it might sell some or all of its assets, and, in such a case, IndiaLD may disclose your personal information to another company. IndiaLD may sell, rent, trade, license, use and disclose non-personal information and aggregate information, so long as such information does not personally identify you or any user.

3. Security

The Web site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Web site. IndiaLD uses SSL encryption to protect your personal information online, and IndiaLD also takes steps to protect your personal information in IndiaLD’s facilities. While IndiaLD believes that it uses industry-standard precautions to safeguard your personal information, it cannot guarantee complete security.

4. Opt Out and Corrections

Upon your request, IndiaLD will: (a) correct or update your personal information; (b) stop sending emails to your email address; (c) stop sending text messages to your mobile phone number; (d) stop sending mail (including promotional materials) to your mailing address; and/or (d) disable your account to prevent any future purchases through that account. These requests should be directed to: Attn: Customer Service Hometown Telecom, 1550 Scenic Ave, Suite 100, Costa Mesa, CA 92626, Email: support@indiald.zendesk.com. Please do not email your credit card number or other sensitive information. Please note that IndiaLD may have to communicate with you about orders that you choose to place. Accordingly, you cannot opt out of receiving order-related emails or mailings.

5. Revisions

IndiaLD may modify or supplement this Privacy Policy at any time without notification to you. The current version of this Privacy Policy will be posted to IndiaLD.com. You are encouraged to review this Privacy Policy from time to time.

6. Disputes

This Privacy Policy is governed by the internal substantive laws of the State of California, without reference to its conflict of laws principles. All disputes shall be resolved as described in IndiaLD’s Terms of Use or Terms of Service, as applicable.